SHIPPING POLICY
AHOY!
FREE SHIPPING ON ALL UK ORDERS.
FREE SHIPPING ON INTERNATIONAL ORDERS OVER £100!
Thomas Birnie ships his pottery worldwide via Royal Mail's International delivery service.
For more shipping information visit: https://www.royalmail.com/international-zones/
RETURN POLICY
We package up our pots to protect them on their journey to you, but if the wrost should happen and you found yourself with a cracked or broken pot, please email photos to mail@thomasbirnie.co.uk and we'll either refund or send a replacement, whichever you'd prefer.
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If you've changed your mind for whatever reason after receiving your pottery piece(s) we will refund your cup, (minus shipping costs) or arrange a swap or another cup if you'd prefer.
Please do wrap the pot up in bubble wrap as best you can to give it a safe journey back to us.
PAYMENT METHOD
We use PayPal for payments.